Support service is one of the areas we are most noted as being a quality supplier of – we make customers for life! We maintain formal support arrangements with all of our MIS software suppliers, this gives our staff access to all of our vendors Knowledge Bases.
With Opera, Pegasus operate a policy of ensuring that all users are on the latest version of the software (through it’s ALF), in the first year this is compulsory, it is highly recommended in subsequent years.
As part of our ongoing services to customers we provide standard system training on all the Pegasus software products. Course choices can be as per the standard comprehensive ‘module by module’ training, or can be customised to address specific areas.
Besides standard product training, we also provide consultancy services. With over 25 years experience implementing systems, we can ensure you get the right start. We can help you reorganise your existing system to ensure you get the reporting and analysis you need.
We offer Internet Services to businesses through our subsidiary WebTrader.ie. Services include Website Development, Search Engine Optimisation, eCommerce, E-Marketing, Training, maintenance & support.